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Data Analyst

Data Analyst

300 N. Greene Street Greensboro, North Carolina, United States Date posted 1/26/2024
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The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!

Added Benefits for choosing The Fresh Market Team:

  • Team member discount up to 40%
  • Health, Dental & Vision insurance available for individual, spouse, partner, and family.
  • 401K contribution and match for part-time and full-time team members.
  • Personal time off and additional time off purchase plans available.
  • And much more!
About the Position:

The Fresh Market currently has an opening for a Data Analyst in our Store Support Center (099). In this role you will be responsible for collecting, analyzing, and interpreting data to support strategic decision-making processes within the organization. You will work closely with cross-functional teams to identify trends, extract valuable insights, and generate actionable recommendations.

Objectives of this Role

  • Play a pivotal role in transforming The Fresh Market into a data-driven culture by advocating to and educating users about the importance of adopting data-driven insights, data visualizations, and storytelling.
  • Commit to leveraging data-driven insights to make informed business decisions, drive growth, and enhance customer experiences.
  • Own enterprise level metric definitions for business KPIs as well as source-to-target mappings and information-model specification documents for datasets and KPIs.
  • Collaborate with business units (Merchandising, Marketing, Operations, HR, etc.) on business reporting, analysis requirements, and provide support to those end-users.
  • Identify trends and opportunities for growth through analysis of complex datasets.
  • Help identify the business data needed to produce the most useful insights and future analytics.
What You'll Do:
  • Data Collection, Modeling, and Analysis:
    • Collect, process, and perform statistical analysis of data identifying trends, issues, and opportunities.
    • Translate business questions into analytical projects, hypothesis testing, and data-driven solutions.
    • Evaluate internal processes for inefficiencies and inaccuracies and assist with process automation and improvement for better data management and consistencies.
  • Business Insights:
    • Collaborate with business stakeholders to understand their objectives and data requirements.
    • Generate actionable insights and recommendations to support strategic initiatives at all levels.
    • Participate in meetings, seminars, and training sessions to stay apprised of new development technologies.
  • Reporting and Dashboards:
    • Create best-practice reports based on data mining, analysis, and visualizations.
    • Translate the data into easily digestible visualizations/dashboards/reports, that explain what the data means across specific amounts of time or various departments to track key business metrics.
    • Automate business reporting processes to streamline data delivery and accessibility.
  • Data Governance:
    • Help establish and maintain data quality standards/best practices ensuring accurate analysis/reporting.
    • Assist in data cleansing, data profiling, and data transformation activities.
    • Evaluate internal processes for inefficiencies and inaccuracies and assist with process automation and improvement for better data management and consistencies.
  • Cross-functional Collaboration:
    • Collaborate with departments such as Marketing, Merchandising, Accounting, and Operations to identify opportunities for data-driven improvements.
    • Act as a liaison between technical and non-technical teams to ensure effective communication.
  • Provide support to end-users that may include, but is not limited to:
    • Monitor standards in reporting to include consistency in the proper use of metrics and attributes.
    • Validation of report data to source data to ensure data accuracy.
    • Validating appropriate and efficient SQL to retrieve data is being used.
    • Ensuring correct definitions of metrics are being used.
    • Provide training to end users – including new hires and existing team members.

Required skills and qualifications

  • Bachelor's degree in Business, Economics, Statistics, Mathematics, or a related field (Master's preferred).
  • 5+ years of proven experience as a Data Analyst or related role.
  • Proficiency in data analysis tools such as Snowflake, SQL, Python, or R; SQL skills are required.
  • Expertise in data visualization tools like MicroStrategy, PowerBI, or other BI platforms (MicroStrategy strongly preferred).
  • Strong analytical, inter-personal & communication skills with proactive attitude.
  • Ability to communicate across all company levels effectively and efficiently in business and technical terminology.
  • Ability to work well in groups as well as independently.
  • Possess a strong business acumen as well as understand technical concepts to formulate optimal solutions.
  • Strong critical thinking, problem solving and analytical skills.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Strong ability to use intuition and experience to complement data.
  • Technical writing experience in relevant areas, including queries, reports, and presentations.
  • Attention to detail and reliable time management skills is a must.

Preferred skills and qualifications

  • Master’s Degree preferred.
  • MicroStrategy report development, administration and/or architecture experience strongly preferred; similar skills with other BI platform considered.
  • Experience in Retail Industry.
  • Knowledge of machine learning techniques and predictive modeling.
  • Familiarity with data warehousing and ETL processes.
  • Certification in MicroStrategy (Departmental Analyst, Enterprise Analyst, Project Architect, Developer, Administrator, System Administrator, or Database Administrator).
  • Certification in data analysis or related field a plus.

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

We are proud to be an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.