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eCommerce Merchandising Manager

eCommerce Merchandising Manager

300 N. Greene Street Greensboro, North Carolina, United States Date posted 2/3/2023
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The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day.We value teamwork and celebrate our successes as a team and will value your contribution!

 Added Benefits for choosing The Fresh Market Team:

  • Team member discount up to 40%
  • Health, Dental & Vision insurance available for individual, spouse, partner, and family.
  • And much more!
  • 401K contribution and match for part-time and full-time team members.
  • Personal time off and additional time off purchase plans available
About the Position:

The Fresh Market currently has an opening for an eCommerce Merchandising Manager in our Store Support Center (099) in Greensboro, NC. The eCommerce Merchandising Manager works to ensure that customers are receiving the best content and experience on their journey to purchase from our eCommerce platforms. Partnering with merchandising and marketing, the role influences purchase behavior and drives revenue generating activities on the websites.


What You'll Do:
  • Manage the accuracy of product detail pages (product name, description, size, weight, tags)
  • Manage online item availability based on channel, delivery method, and store
  • Create new, and maintain existing digital aisles to streamline the shopping experience
  • Optimize eCommerce site search functionality
  • Build collections and landing pages of products to support Marketing needs
  • Analyze competitors’ eCommerce websites for new functionality and create internal roadmaps for similar improvements
  • Drive conversion with the eCommerce Marketing team by delivering a best-in-class Video Commerce experience
  • Maintain and further develop the eCommerce experience for loyalty members
  • Design, deploy, and further develop an exceptional meals-focused guest journey
  • Provide direction to Marketing coordinator on an as-needed basis
  • Additional duties may include: internal reporting and data analytics, presentations to leadership, and ad-hoc requests from other teams

At a minimum, what you’ll need:

  • Bachelor’s degree in Business Administration or other related fields
  • 5-7 years of relevant marketing or merchandising experience
  • 3+ years of experience with product catalogs and eCommerce
  • Ability to self-direct with a strong attention to detail
  • Excellent written and oral communication skills
  • Strong Microsoft Excel skills and data analytics

Preferred qualifications:

  • Experience with grocery eCommerce merchandising
  • Experience in the restaurant or prepared meals industry
  • Experience with Instacart, DoorDash, UberEats or similar
  • Experience with database management (HQPM or similar) and reporting (Microstrategy or similar)

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

At The Fresh Market, we have a COVID-19 vaccination policy that requires all Store Support Center Team Members to be fully vaccinated absent an approved religious or medical accommodation by the company.

We are proud to be an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.