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Zone Vice President

Zone Vice President

300 N. Greene Street Greensboro, North Carolina, United States Date posted 6/21/2024
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The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day.We value teamwork and celebrate our successes as a team and will value your contribution!

Added Benefits for choosing The Fresh Market Team:

  • Team member discount up to 40%
  • Health, Dental & Vision insurance available for individual, spouse, partner, and family.
  • Personal time off and additional time off purchase plans available.
  • 401K contribution and match for part-time and full-time team members.
  • And much more!
About the Position:

The Fresh Market currently has an opening for a Zone Vice President (ZVP) in our Store Support Center. Reporting to the Chief Operations Officer, the Zone Vice President is responsible for overseeing the development and operational execution of approximately 40 stores in our West Zone (from Oklahoma to South Carolina, and up to Chicago).  The ZVP leads a team of regional managers and field business partners to achieve the financial and profitability plans for the Zone through leadership and execution of strategic marketing plans, revenue management strategies, operating standards, expense controls, and talent management.  The ZVP works closely with all company leadership to ensure stores operate within The Fresh Market’s standards and drive best in class practices, as well as provide feedback to cross functional business partners about market needs and solutions. This ideal candidate is a problem solver, strong communicator, self-driven, and understands how to serve The Fresh Market guests.

What You'll Do:
  • Provide overall direction to improve store operations within assigned Zone.
  • Plan and implement zone level initiatives to increase sales while controlling operational costs.
  • Identify trends and forecast store sales and budgets while staying abreast of competitive initiatives
  • Conduct regular store visits to best monitor all aspects of the business, and utilize the various measurement and reporting tools available (daily sales report, shrink report, customer service scores, etc.)
  • Continuously analyze Zone to assess market changes or trends, personnel changes or relationship needs, and revises business plan (visits, trainings, etc) accordingly.
  • Work with Regional Managers to manage Profit & Loss and assist them in analyzing the factors that impact each line item
  • Motivate and lead a high-performance team; maintain staffing, training and development to ensure programs are being executed and monitored for success
  • Develop and execute actions that ensure an engaged employee base and culture focused on guest experience and sales
  • Ensure maximum profitability through the execution of short and long term operational strategies
  • Lead change within the Zone for all aspects of the business.
  • Minimum of 15 years work experience in retail operations management and retail merchandising
  • At least 10 years’ experience leading a multi-store organization to include, but not limited to recruitment, training and directing these teams to profitable and growing sales
  • Previous restaurant, hospitality or retail general management experience including, but not limited to: interviewing, selection, retention, supervision, development, evaluation of employees and responsibility for sales, gross margins, labor and profits
  • Demonstrated excellent customer service skills and ability to communicate clearly and concisely, both verbal and written
  • Ability to apply sound business acumen and principles; including retail sales understanding and P&L responsibility
  • Proven ability to develop and retain top talent

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

We are proud to be an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.