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Benefits Manager

Benefits Manager

300 N. Greene Street Greensboro, North Carolina, United States Date posted 10/7/2025
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Responsibilities

The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day.We value teamwork and celebrate our successes as a team and will value your contribution!

Added Benefits for choosing The Fresh Market Team:

  • Team member discount up to 40%
  • Health, Dental & Vision insurance available for individual, spouse, partner, and family.
  • And much more!
  • 401K contribution and match for part-time and full-time team members.
  • Personal time off and additional time off purchase plans available
About the Position:

The Fresh Market currently has an opening for an Benefits Manager in our Store Support Center (099). Our Benefits Manager is responsible for the day-to-day management of benefits and compliance with applicable laws and regulations. Develops, implements, administers, and maintains benefits programs, policies, and procedures. Ensures programs meet team member needs, comply with legal requirements, and are cost effective. Develops benefits communications and counsels team members on benefits related issues. Evaluates existing benefits programs against peer organizations to determine competitiveness, trends, and developments.

What You'll Do:
  • Provide day to day management and oversight of health and welfare benefits programs including medical, dental, vision, life insurance, leave of absence policies, short- and long-term disability, voluntary benefits, 401(k), paid time off and Employee Assistance Program.
  • Responsible for all compliance reporting including ACA and tracking of compliance activities.
  • Interpret benefit plan previsions and respond to team member escalations.
  • Audit reconciliation of benefits invoices before paying and performs at least quarterly audits of benefits and team member data.
  • Continuously evaluate benefit programs; recommend modifications to ensure company benefits are competitive and consistent with industry trends, team member needs, and budgetary requirements.
  • Manage leave of absence administration including monitoring open leave cases to ensure compliance with federal and state laws as well as company policies. Develops internal training programs which promote education and compliance.
  • Ensures that project/department milestones/goals are met and adhering to approved budgets.
  • Manage annual enrollment process and coordinate with vendors to ensure successful enrollment process.
  • Maintain vendor relationships and ensure timely, accurate, compliant delivery of services. Ensure action plans developed and implemented to address deficiencies.
  • Identify continuous process improvement opportunities and implement approved changes in partnership with outsourced vendors.
  • Contribute to development and maintenance of a benefits communication strategy; develop and implement plans to deliver communication materials that meet the strategy objectives.
  • Work closely with external vendors in establishing benefits related communications.
Qualifications:

At a minimum, you will need:

  • Bachelor's degree in Business, HR, or related field required
  • 5+ years benefits experience
  • Excellent verbal and written communication skills
  • Leadership, time management, organizational skills
  • Ability to work efficiently under conditions of multiple deadlines to produce a loge volume of high quality work with meticulous attention to detail.
  • Interpersonal Skills
  • Demonstrated ability to think critically, analyze, listen, clarify, solve problems and work independently.
  • Ability to develop strong collaborative relationships

Preferred qualifications:

  • Master’s degree in Business, HR, related field
  • Certification (CEBS or CBP) in a benefit related area or process toward obtaining

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

We are proud to be an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.

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