Skip to main content

Team members receive our industry leading 30 % discount. Apply today!

Change Management Specialist

Change Management Specialist

300 N. Greene Street Greensboro, North Carolina, United States Date posted 4/18/2024
Apply Now


The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day.We value teamwork and celebrate our successes as a team and will value your contribution!

Added Benefits for choosing The Fresh Market Team:

  • Team member discount up to 40%
  • Health, Dental & Vision insurance available for individual, spouse, partner, and family.
  • Personal time off and additional time off purchase plans available
  • 401K contribution and match for part-time and full-time team members.
  • And much more!
About the Position:

The Fresh Market is actively seeking an entry-level Change Management Specialist for its Store Support Center (099). This individual will play a key role in driving project adoption and usage. Your mission: maximize positive outcomes while minimizing disruptions to business processes. You'll report directly to the Corporate Transformation Office (CTO) Director.

What You'll Do:
  • Apply a change management process and tools to support adoption of the changes required by a project or initiative.
  • Conduct impact analyses, assess change readiness and identify key stakeholders.
  • Define and measure success metrics and monitor change progress.
  • Develop relationships with stakeholders and a working knowledge of existing business processes to understand the impact of changes.
  • Prepare, support, and equip individuals to embrace and utilize changes across various dimensions: business processes, systems, technology, job roles, and organizational structures.
  • Anticipate and address any resistance from employees and stakeholders impacted by company initiatives.
  • Coordinate with the communications and training training teams to support change management needs throughout a project's lifecycle.
  • Administer post-implementation surveys and monitoring to collect data, perform analysis and measure the results of changes.
  • Consult and coach project teams.
  • Integrate change management activities into project plans.
  • Establish a post-implementation monitoring process to measure the results of changes and make necessary course corrections.
  • Foster a culture of continuous improvement and encourage employees and stakeholders to embrace change as a way to drive growth and innovation.
  • Bachelor’s degree in any field.
  • A solid understanding of how people go through a change and the change process.
  • 2-4 years of experience developing and implementing change management strategies and plans.
  • Excellent active listening skills.
  • Exceptional communication skills, both written and verbal.
  • Flexible and adaptable; able to work in ambiguous situations.
  • Strong ability to inspire and motivate others to embrace change.
  • Strong problem-solving and analytical skills, with the ability to identify and mitigate risks associated with change initiatives.
  • Team-building skills with the ability to work collaboratively with others.

Preferred qualifications:

  • Knowledge of organizational behavior and the psychology of change, and the ability to apply this knowledge to drive successful change initiatives.
  • Excellent strategic thinking skills with the ability to identify opportunities for change that support the organization's vision and mission.
  • Experience with large-scale organizational change efforts.
  • CCMP or other change management certification.

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

We are proud to be an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.