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Professional Services Sourcing Manager

Professional Services Sourcing Manager

300 N. Greene Street Greensboro, North Carolina, United States Date posted 3/25/2025
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Responsibilities

The Fresh Market & You:

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day.We value teamwork and celebrate our successes as a team and will value your contribution!

Added Benefits for choosing The Fresh Market Team:

  • Team member discount up to 40%
  • Health, Dental & Vision insurance available for individual, spouse, partner, and family.
  • 401K contribution and match for part-time and full-time team members.
  • Personal time off and additional time off purchase plans available
  • And much more!
About the Position:

The Fresh Market currently has an opening for an Professional Services Sourcing Manager in our Store Support Center. The Professional Services Sourcing Manager is responsible for overseeing the sourcing and procurement of professional services and products that support the company’s operations. The supported areas include IT, Legal, Accounting, Finance and HR.  The role involves working closely with internal stakeholders, identifying business needs, evaluating potential providers, reviewing & negotiating contracts, and ensuring cost efficiency, quality, and compliance with industry standards.

This role will report to the Director of Indirect Purchasing.

#LI-CL1 #LI-HYBRID

What You'll Do:

Sourcing & Procurement:

  • Lead the strategic sourcing of the professional services to support key business functions (e.g., IT, HR, legal, Accounting, Finance and HR)
  • Collaborate with internal stakeholders to identify needs, create requirements, and develop sourcing strategies.
  • Conduct thorough market research to identify potential providers.
  • Manage the request for proposal (RFP) process and evaluate & analyze responses from suppliers.
  • Negotiate service agreements, contracts, and pricing with vendors, ensuring alignment with business objectives.

Vendor Relationship Management:

  • Build and maintain strong relationships with key vendors and service providers.
  • Monitor vendor performance, ensuring adherence to contractual terms and service level agreements (SLAs).
  • Resolve any disputes or issues that arise between the organization and service providers.
  • Assess and manage risks associated with vendor partnerships.

Cost Management & Optimization:

  • Drive cost-saving initiatives through effective negotiation and strategic sourcing practices.
  • Regularly review spend and identify opportunities for consolidation or renegotiation of services.
  • Implement and monitor cost-effective strategies, aiming to reduce operational expenses.

Compliance & Contract Management:

  • Ensure that contracts are compliant with company policies and industry regulations.
  • Maintain up-to-date knowledge of relevant laws, standards, and compliance requirements within the grocery industry.
  • Monitor contract performance and ensure timely renewals and terminations as needed.

Cross-Functional Collaboration:

  • Collaborate with other departments to ensure seamless integration of professional services & products.
  • Provide subject matter expertise in the sourcing of professional services and advise business units on best practices.
  • Support project teams with sourcing needs related to specific initiatives, such as system upgrades or new service implementations.

Data Analysis & Reporting:

  • Use analytics to track performance metrics, vendor KPIs, and sourcing effectiveness.
  • Prepare regular reports for senior leadership regarding sourcing activities, vendor performance, cost savings, and market trends.
Qualifications:

At a minimum, what you’ll need:

  • Bachelor's degree in business, procurement, or related field (MBA or similar preferred).
  • Minimum of 5 years of experience in sourcing or procurement, with experience in professional services in the grocery or retail industry.
  • Strong negotiation skills and the ability to manage vendor relationships.
  • Familiarity with sourcing tools, procurement software, and contract management systems (e.g., Coupa, SAP, Oracle, Ariba).
  • In-depth knowledge of the grocery industry, including key suppliers and service providers.
  • Excellent analytical, problem-solving, and organizational skills.
  • Strong communication and interpersonal skills, with the ability to influence at all levels of the organization.

Preferred Skills:

  • Experience with strategic sourcing in multi-location grocery operations or food retail industry.
  • Certification in procurement (e.g., CIPS, CPSM) or project management (e.g., PMP).

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

We are proud to be an Equal Opportunity Employer:

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.