Retail Packaging & Operations Sourcing Manager
300 N. Greene Street Greensboro, North Carolina, United States Date posted 8/12/2025Responsibilities
Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day.We value teamwork and celebrate our successes as a team and will value your contribution!
Added Benefits for choosing The Fresh Market Team:
- Team member discount up to 40%
- Health, Dental & Vision insurance available for individual, spouse, partner, and family.
- 401K contribution and match for part-time and full-time team members.
- Personal time off and additional time off purchase plans available
- And much more!
The Fresh Market is seeking a strategic and detail-oriented Retail Packaging & Operations Sourcing Manager to lead sourcing efforts for retail packaging and store operations materials, including supplies, sanitation products, and POS consumables.
Reporting to the Director of Procurement, this role focuses on vendor management, cost savings, and operational efficiency while supporting sustainability and performance goals across the grocery business.
What You'll Do:- Own and manage the full lifecycle of the retail packaging and operations supplies categories.
- Conduct category spend analysis, identify sourcing opportunities, and drive year-over-year continuous savings and efficiencies.
- Collaborate with stakeholders in Product, Store Operations, Merchandising, Marketing, and Private Label teams to develop and refine category strategies.
- Analyze total cost of ownership (TCO) and implement sourcing strategies that balance cost, quality, and service.
- Support packaging transitions for new product launches or supplier changes with minimal operational disruption.
- Troubleshoot and resolve packaging-related issues affecting supply chain, store performance, or consumer experience.
- Develop sourcing plans and lead RFPs/RFQs for packaging and operational goods such as:
- Packaging: produce bags, bakery boxes, clamshells, labels, trays, and wraps.
- Operations: shopping bags, janitorial supplies, shelf signage, and food handling gloves.
- Select and onboard suppliers based on cost, quality, and service capabilities.
- Lead contract negotiations and ensure supplier compliance with SLAs and regulatory requirements.
- Monitor supplier performance and develop corrective action plans when necessary.
- Ensure compliance with food safety, USDA, FDA, local laws, and environmental packaging regulations.
- Serve as a sourcing partner across merchandising, operations, warehouse, and marketing teams to align sourcing with business goals.
- Support new product launches and seasonal changes by ensuring timely availability of packaging and operational supplies.
- Continuously evaluate and improve procurement processes, vendor engagement models, and category performance.
At a minimum, what you’ll need:
- Bachelor’s degree in Business, Procurement, or a related field.
- 5–8 years of experience in procurement, category management, or sourcing, with at least 3 years focused on packaging and/or operational supplies in grocery, retail, or foodservice.
- Strong understanding of food-grade packaging and operational sourcing needs in a high-volume retail environment.
- Proficient in Procurement systems (e.g., Coupa, DocuSign, SAP/Ariba) and Excel.
Preferred qualifications:
- Experience with private label packaging and packaging design/development
- Professional certifications (MBA, CPSM, CPIM, PMP, or equivalent)
REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.
We are proud to be an Equal Opportunity Employer:Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.
The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.
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